Complete.TM

Digital Strategy
Review

A digital lead generation strategy for Storm Group.
Prepared by Complete.

Storm Group

Here is what we found

Before we introduce ourselves, here are three numbers that define the opportunity for Storm Group right now.

0K+
Monthly searches for your services
With zero current visibility
0%
Sessions end without engaging
62% on Storm Procurement
0
Paid campaigns currently live
Competitors are investing heavily

Contents

01 / Introduction

Attract, engage and convert
more customers online.

We drive finance and technology brands forward with digital marketing that wins clients. Everything we do starts with a single question: how do we put your customers at the centre of the strategy and then build outward from there?

Complete is not a full-service agency trying to be everything to everyone. We focus on B2B lead generation for businesses operating in fast-paced, competitive markets. Finance and technology, specifically. That focus is deliberate. It means our team has deep sector experience, understands the buying cycles your prospects go through, and knows how to build campaigns that produce pipeline rather than vanity metrics.

0+
Years in B2B
0
Core disciplines
0%
In-house delivery

What we do

Our engagement model follows a clear sequence. We do not jump to tactics. Every channel, every campaign, every piece of content traces back to a defined commercial objective.

Step 1
Define your positioning
Establish what makes you unique and connect with compelling messaging.
Step 2
Target active buyers
Use search, social, digital ads and email to reach in-market prospects.
Step 3
Generate quality leads
Build websites and content that convert visitor attention into enquiries.
Step 4
Nurture opportunities
Keep your brand front of mind through retargeting, ads and email.
Step 5
Track performance
Clear attribution and reporting across every marketing channel.
Complete team
One team, with one shared goal.

What sets the team at Complete apart is our genuine desire to see you succeed. We treat your business like we are part of it. That is why the partnerships we build are so strong and small initial projects grow into relationships that last years.

02 / Strategy overview

Re-establishing the brief

Storm Group was formed in 2024 through the merger of Storm Technologies and Storm Procurement. In 2025, Storm Group is projected to achieve a turnover of 150M. The two arms of the business currently continue to use their own independent websites. There are also subdomains such as Storm Technologies One Portal that need to be considered in creating a new unified platform.

Storm Group require a truly market-leading platform that positions the business as world class and reflects the unique ability and capabilities of the organisation. The team recognise that a user-centric approach is key to the success of this process.

Despite having a good understanding of the characteristics, needs and motivations of their existing and potential customers, no formal persona or customer journey work has been completed recently to accurately inform the build.

The team also understand the importance of building a platform that not only embraces a variety of user personas but considers the journey those buyers take to arrive at the website and the touch points along that journey.

The website needs to be future-proof, easy to manage, and expand over time.

Key areas of focus

  • Establishing multiple user personas
  • Shaping the platform to better suit customer needs and Storm Group's business strategy
  • Consideration of the migration of separate company domains
  • Using data and user testing to inform the process
  • Providing SEO advice to guide content strategy and technical decisions
  • Consideration of user journeys originating from multiple channels post launch
  • Providing analytics and performance data post launch

How we will measure performance

Website visitors
Website enquiries
Conversion rate
Website engagement
Keyword rankings
Paid media performance
Email performance
Social engagement
Marketing qualified leads
Sales qualified leads
Revenue from marketing
Cost per lead

The scale of the opportunity

The storm.tech website is averaging 6.3K sessions per month and storm-procurement.com is averaging 5.9K sessions. However, the engagement rate is low for both websites. Roughly 63% of sessions on storm.tech and 62% on storm-procurement.com do not last longer than 10 seconds or involve more than one page view.

0+
Monthly UK searches for Storm's services with zero current visibility

For storm.tech, the majority of traffic comes from existing customers or people searching for the brand. In the UK, however, there are over 67K searches for your services in Google each month for which you currently have no visibility whatsoever.

Storm-procurement.com is similarly limited in its visibility for non-branded searches, appearing on the first five pages of Google for less than 0.5% of relevant searches (24.9K per month).

With some attention to SEO, there is a significant opportunity to increase your market share in both cases. Paid search also presents a large opportunity to instantly target people who are in-market for your services.

Email is driving less than 0.5% of website traffic for both websites. This channel should be working much harder. For considered purchases of this type with an extended customer journey, nurturing leads through email is one of the most effective strategies available.

LinkedIn prospecting offers a direct route to decision makers. With the right targeting, you can build a pipeline of qualified contacts and nurture them through automated email sequences.

Display advertising across LinkedIn, Meta and Google Display Network (including YouTube) provides a cost-effective way to build brand awareness and retarget visitors who have already engaged with Storm's content.

03 / Conversion rate optimisation

Website engagement analysis

Before driving more traffic, we need to make sure the traffic you already have is being captured. The data below shows engagement across both Storm websites over the first five months of the year.

Storm Technologies website engagement data
Storm Technologies: website engagement breakdown by channel (Jan-May)

The numbers tell a clear story. Direct traffic dominates, which means your existing customers and people who already know you are the ones visiting. Organic search brings in a reasonable volume, but the engagement rate suggests the content people land on is not matching their intent.

Storm Procurement website engagement data
Storm Procurement: website engagement breakdown by channel (Jan-May)

Conversion rate modelling

While we cannot accurately gauge current conversion rates for both websites due to the current tracking setup, there are definite opportunities to improve the way you generate enquiries. Even the smallest conversion rate improvements can make a huge difference to your bottom line.

For a considered purchase B2B product at this transaction value, small uplifts in conversion rate have an outsized revenue impact. Before we scale traffic through SEO and paid channels, the site needs to convert what it already receives.

04 / Search engine optimisation

The largest untapped
growth channel

Search visibility: Storm Technologies

There are over 67,000 searches per month in the UK for the services Storm Technologies provides. Your current visibility for these searches is effectively zero. You do not appear in the top 50 results for the majority of high-intent keywords in your space.

That sounds like a problem. It is actually an opportunity. The average keyword difficulty for these terms is 20 out of 100, which is classified as low difficulty. With a focused SEO strategy, you should be able to get into page one for most of these keywords.

Storm Technologies keyword opportunity
Storm Technologies: 67K+ monthly searches across IT support and services keywords.

Search visibility: Storm Procurement

Storm Procurement faces a similar situation. Over 25,000 monthly searches for relevant services, with visibility on the first five pages for only 90 of those search terms. The average keyword difficulty is just 10 out of 100, making these terms highly achievable.

Storm Procurement keyword opportunity
Storm Procurement: 25K+ monthly searches with an average keyword difficulty of 10/100.

Landing pages and site structure

The current site architecture does not support the keyword strategy. Service pages need to exist for the terms you want to rank for. Right now, many of the services Storm provides do not have dedicated landing pages.

Current landing page structure
Landing page detail

The thin content problem

Your service pages lack enough content to rank in organic search. The number-one ranking website for "software licensing services" has over six times the amount of content compared to your equivalent page.

Content indexed comparison
Number of pages indexed by Google: Storm Technologies versus key competitors.

Keyword optimisation: Storm Procurement

The main keyword for one of your service pages is "construction procurement" (200 searches/month). The page's meta-title reads "Construction Supply Chain Procurement Company". The H1 says "More Than Just Procurement". The body copy mentions the keyword zero times.

Keyword optimisation audit
Storm Procurement service page: keyword alignment audit.

This is not a content quality issue. It is an alignment issue. Fixing these on-page signals is one of the fastest SEO wins available.

Content ideas from "People Also Ask"

Google's "People Also Ask" sections provide a strong foundation for top-funnel content. These are the actual questions your prospective customers are typing into Google.

People Also Ask content opportunities

07 / Lead nurturing & email

Keeping your brand front of mind

0%
Of B2B leads are lost due to poor follow-up practises (Gartner). Leads should always be kept alive and should never reach a dead end in your sales cycle.

For a considered B2B purchase at Storm's price point, the buyer journey is rarely linear. A prospect might visit the website, download a resource, and then go quiet for three months. If you are not nurturing that contact, they will buy from whoever is top of mind when the budget gets approved.

Light touch gated content should be used where possible to drive email collection across the new platform. One day, months or even years later, they may resurface with the budget and executive support they originally lacked.

B2B customer lifecycle
The typical customer lifecycle: relevant does not mean ready.

Content for email nurturing

Articles & blogs
Press releases
Data sheets
eBooks
Brochures
Information guides
Reference guides
Resource libraries
Infographics
Videos
Webinars
Whitepapers
Case studies
Online courses
Podcasts
Workbooks
Surveys
Trade show collateral
Microsites

Building your prospect database

1. Prospecting
1. Prospecting
Use LinkedIn Sales Navigator to create a list of qualified prospects based on available search criteria.
2. Data enrichment
2. Data enrichment
Use Skrapp.io to match verified professional email addresses to LinkedIn prospects. Contacts with invalid email addresses are removed from the database.
3. CRM import
3. CRM import
Export contacts from Skrapp.io and import into your CRM.
4. Automated email journey
4. Automated email journey
Create an email sequence in your CRM combining marketing and sales touchpoints.

This approach offers granular targeting (search by job title, location, years of experience), is GDPR compliant under Recital 47 (legitimate interest), and is far more cost effective than traditional methods at between £0.40 and £0.90 per contact.

Lead scoring

Lead scoring matrix
Example lead scoring matrix for B2B qualification.

08 / Design process

How we will build the new
Storm Group platform

The design process is structured in distinct phases, each building on the last. Nothing moves to the next stage without sign-off.

Phase 1: Research & Discovery
01
Discovery workshops
Kick-start meetings to understand your business objectives, target audience, and success metrics.
02
Establish user personas
Understand your customers' wants, needs and motivations. Tailor your offering to suit your audience.
03
Map user journeys
Trace the paths different personas take. Identify friction points and opportunities to guide visitors toward conversion.
04
Peer analysis
Competitor analysis to understand how peer websites approach the same problems.
Phase 2: Architecture & Wireframing
05
Determine site map
Define the information architecture. Establish what pages need to exist and how they relate.
06
Design wireframes
Create a modular approach with reusable elements. Wireframes define layout and hierarchy.
07
Test user journeys
Test the wireframe prototype against defined journeys. Validate assumptions before visual design.
Phase 3: Design & Build
08
Create design concepts
Visual design applied to approved wireframes. Full colour, typography, imagery, and brand expression.
09
Revise and finalise
Iterative refinement based on feedback. Designs are locked before development begins.
10
Move into development
Approved designs are handed over to the development team for build.

Discovery workshops

Discovery workshop framework

Understanding your customers

User persona development
User journey mapping
User journey mapping across multiple entry points and conversion paths.

Peer analysis

Peer analysis

Site architecture

Sitemap 1
Sitemap 2

Wireframes and prototyping

Wireframe 1
Wireframe 2
User journey testing
Testing user journeys against the wireframe prototype.

09 / Branding considerations

Questions the brand needs to answer

A new website is not just a design project. It is a brand project. The way Storm Group presents itself online needs to answer fundamental questions about who you are, what you stand for, and how you want to be perceived.

Brand Identity
  • Who are we as a brand?
  • How do we describe our people and culture?
  • What are our core values and brand promise?
  • What unique attributes do we bring to the market?
Brand Perception
  • How is the brand perceived by our target market?
  • Is it consistent across all touchpoints (e.g., website, customer service, product use)?
  • Does it reflect our desired brand image and values?
Visual Identity
  • How does our visual identity reflect our brand?
  • Are our logo, colours, typography, and design elements modern and appealing?
  • Do they communicate the right message and emotions?
Brand Voice
  • Is our brand voice consistent and distinctive?
  • Does it reflect our brand personality and values?
  • Is it appropriate for our target audience and industry?

These are not theoretical questions. The answers will directly inform design decisions, content tone, imagery choices, and how the unified Storm Group brand is expressed across the platform.

Where we go from here

This document covers the full scope of what we reviewed. The next step is a short call to discuss priorities and phasing.

We would like to walk you through the findings, answer any questions, and map out the best path forward for Storm Group.

Book a callor reply to the email that brought you here
info@wearecomplete.com+44 (0)20 8166 5940wearecomplete.com